In trying to come to terms with a death many people attach great importance to visiting the funeral director's Chapel of Rest to 'view the body'. Other people may not wish to do this. As in all other aspects of the funeral arrangements we would stress it is your choice whether or not to visit the Chapel of Rest. We will be pleased, however, to discuss this subject with you so that you have the necessary information to come to the right decision.

Our Chapels of Rest are provided so that you may visit your loved one at any time, day or night. Our services in this regard, including modern refrigerated mortuary facilities at every branch, are designed to enable the deceased to rest in dignity so that the last picture you keep in your memory is positive and helpful.

On visiting the Chapel of Rest the family will be invited to a private room where their loved one is laid.  Unless specifically requested by the family we do not arrange for the deceased person to be placed in the coffin at this time - instead we have found a more helpful memory is provided by being able to see them on a bed with a pillow under their head and a coverlet over them from the waist down.

Our clients are welcome to visit our Chapel of Rest at any time, including evenings and weekends; all we need is a telephone call to arrange a suitable appointment. There is no charge for any visit within office hours. We charge a fee of £40 per visit outside office hours.

We believe it is important that, throughout their time in our care, you know where your loved one is.  Unlike some of our competitors we do not use a central ‘hub’ as a storage facility, with bodies being moved backwards and forwards between the hub and branch office to suit the company.  With us, your loved one will remain at the branch of your choice.  If there is ever a requirement for a person to be temporarily held at another branch (for instance, for certification of death by the local doctor) we will always keep you informed.