Hastings & St. Leonards Branch

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Hastings & St. Leonards

Arthur C. Towner Ltd
2-4 Norman Road
St Leonards-on-Sea
East Sussex
TN37 6NH

Tel: 01424 436 386 Email: info@towners.co.uk
Opening hours:

Monday to Friday, 8:30 a.m. to 5:00 p.m.

Branch Team

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Holds:

BA (Hons) in Acting

Member of:

Member of SAIF National Executive Committee

Chair of the SAIF Environmental Group

Institute of Directors

Oliver Towner

Managing Director

Oliver took over the role of Managing Director from his father, Edward, in 2021. As he leads the company into the future he brings together expertise from a number of areas and industries to support the staff and the company. He is the sixth generation to own, and run, this long-established local family business.

Recently, his work has focused on developing the sustainability credentials of the company which has included negotiating greener energy contracts, the purchase of our first Electric Van (Evan) and developing new paper-free and carbon aware ways of working. Oliver has the aim of being able to conduct fully carbon neutral funerals in the near future.

In 2024, Oliver was elected to the SAIF (The National Society of Allied Independent Funeral Directors) National Executive Committee. Within a few months of joining the committee he was asked to Chair the new Environmental Group looking at how the funeral industry may move towards a more sustainable future. While this is a large challenge, he is proud to be helping lead the way for other Independent Funeral Directors across the United Kingdom.

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Holds:

Level 5 Associate Diploma in People Management with the CIPD

Yasmina Hemmings

HR Manager

Yasmina grew up in St. Albans, Hertfordshire, before moving to Cornwall where she studied Photography at University. Following a stint as a Fine Art Photographer, Yasmina moved to Hastings when she married. She discovered her passion for people management in the Hospitality industry where she worked in senior management in Hotels, and now joins Towners with a Level 5 Associate Diploma in People Management with the CIPD.

Yasmina enjoys spending time in the English and Welsh countryside with her husband, young son and their Rottweiler, Kodah. She loves to cook, is the hostess with the mostest when she's not busy renovating houses, and loves to curl up in front of the fire with a glass of wine and a good movie; almost as much as she loved to grab a coffee and raid TKMaxx.

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Lori Webb

Administration Manager
Lori started work for Towners in April 2022 as Bexhill Front of House. Lori quickly proved her competency and is now primarily based at our St Leonards branch as Administration manager, although she still very much likes to keep in touch with the Front of House team as she feels passionately about the families we support.
Outside of work Lori enjoys spending time with her family, friends and crazy cockerpoo Teddy. She also loves holidays, reading, puzzles and Crime dramas.
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Fiona Dunn

Accounts Manager

Fiona still loves living in Hastings, where she was born and raised. Her passion for mathematics and business was evident even during her time at Helenswood Secondary School and Sixth Form. Having spent more than 20 years working in a local accounting firm, she joins Towners as Accounts Manager and loves the busy varied day-to-day operations of the accounts department.

In her own time, Fiona volunteers as a dog walker for The Cinnamon Trust and likes to hang out with friends and their four-legged companions.

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Harish Hari

Health and Safety Advisor

Harish is originally from India and has a proven track record in the fields of Health Safety and Environmental Management.

In addition to his Engineering Degree and NEBOSH Certification, he owns a Level 7 International Diploma in Occupational Health and Safety Management. He began working as a Health and Safety Advisor at Towners in 2021 and enjoys the challenge and accountability that come with the job. He had a positive experience working with multinational oil and gas corporations in the Middle East.

He and his family reside in Eastbourne. He likes family interactions, engaging in cricket, driving, photography, and editing.

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Holds:

Diploma of Funeral Directing
Foundation Degree in Pastoral Ministry

Member of:

British Institute of Funeral Directors

Duncan Brown

Funeral Planning Consultant

Duncan was brought up and educated in Hastings. As a teenager he developed an interest in acting at the Stables Theatre, and went on to train professionally.

Following a period of early experience in panto and plays around the country, Duncan found himself with the D’Oyly Carte Opera Company in a connection which lasted a number of years and concluded with him as Resident Director.

On his return from London he joined Towners in 2000, and worked first as a driver and then as a funeral director, passing the Diploma in Funeral Directing in 2003.

Duncan is a Deacon in the Catholic Church. His duties include a leading part in services and the training of adults new to the faith in preparation for reception into the church.

Duncan and his family, his wife and two teenage children, all share in various ways in his participation in the theatre and in active membership of the congregation of St. Mary Star of the Sea.

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Holds:

LLB (Hons) in Law

Joanne Gooderson

Funeral Director

Born and raised in Kent, Joanne crosses the county border to join us more recently.
Having worked for a local law firm, then on to the corporate environment of Allianz Insurance, followed by some years at The National Trust, she has gained a wide perspective on the working world and how to best look after the needs of others.


If you were to ask her which of her roles she finds the most fulfilling, she would whole-heartedly tell you, “That of a Funeral Director” and so would we! She hopes one day to move ‘shore-side,’ to wake every day to that beautiful view we have just outside our office and to learn to sail, especially coming from a family of sailors. Having been lucky to have travelled far and wide over the years, she now looks forward to exploring the countryside, coasts and landscapes closer to home with precious friends and family.

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Dele Soan

Funeral Director

Born and raised in Hastings, Dele lives there with his wife and two daughters and grandchild. On leaving school, Dele joined the Army and served with the Royal Engineers in Northern Ireland. On leaving the Army, Dele worked in numerous jobs and has worked with both corporate and Independent Funeral directors.

He joined us in March 2022 as a Funeral Director and has been enjoying every minute.

In his spare time he is a keen photographer and sportsman. What time is left is spent with his family or watching films, reading, listening to a wide range of music and, during the football season, enduring the peaks and troughs of being an Arsenal supporter.

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Holds:
  • Diploma in National Certificate Professional Floristry 
  • First class honours degree in Bachelor of Arts, Primary Teaching with QTS for 3-7 year olds

Catherine Apps

Funeral Director
Catherine has lived in Hastings and St Leonards all her life and now resides just outside of Westfield.
Catherine worked at the florist, La Collina Gardens, on and off since the age of 13 so coming to join the Towners team was an easy transition as the florist and funeral directors have worked in close collaboration over many years. During a break from floristry to raise her now grown up children, she re-trained as a primary school teacher at Brighton University and worked in a local Primary Academy for 3 years before heading back to the florist as manager.
Having recently joined Towners as a Funeral Director, Catherine is looking forward to utilising her skills gained through floristry and teaching, both in flower knowledge and supporting people and families in what is a hugely privileged and rewarding role. 
Outside of work, Catherine enjoys spending time with family, weekends away and meals out!
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Stephen John

Funeral Director

Stephen was born in Gravesend, Kent and raised in the Hastings area where he has lived for over twenty years. Privately educated locally, Stephen graduated from The University of Kent in Canterbury with a degree in English Literature & Drama. Stephen has worked part time for over five years with Towners, from administrative support and reception to working as a funeral director and funeral operative.

Stephen works part time alongside his career in professional theatre and is the Artistic Director of the Bowler Crab Theatre Company which has toured Shakespeare productions around the UK since 2013. When not working at Towners or at BCTC, in his spare time Stephen is a keen writer, 'tough mudder' novice, vinyl record collector and roleplay tabletop games enthusiast with designs on training to become a celebrant in the near future.

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Eleanor Walder

Graphic Designer

Eleanor was born and raised in St. Leonards-on-Sea and educated locally. She achieved 19 GCSEs at school before achieving a Triple Distinction Star at Bexhill College in Health and Social Care Studies. She then moved away to Portsmouth to study Childhood and Youth Development at University and achieved a classification of 2:1.

Eleanor joined Towners in 2017 and has enjoys all of the challenges and responsibilities that come along. She works well under pressure and loves the comradery with her colleagues.

Eleanor enjoys travelling, spending time with her friends and family and watching psychological thrillers. She also loves reading, tattoos, cocktail bars, animals and going to restaurants.

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Gill Little

Front of House

Gill came to live in Hastings when she was 5 years old and has remained here ever since, apart from a four year stint living in Ibiza in the early 1980's.  She has been working as a part-time receptionist for Towners since October 2012.  Before that she worked as an Admin Assistant for a local housing association in their Lifeline department, a post she held for 20 years.  Gill is married with two grown up children and a step son.  At weekends Gill and her husband enjoy getting involved with anything the Hastings Old Town has to offer.  Gill's hobbies include going for long walks, doing crosswords, playing Candy Crush and sailing.

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Pauline Davies

Workshop Manager

Pauline Davies was born in Merstham, Surrey. She began her career in the ambulance service, where she served for six years and met her husband, Tony. Together, they ran a successful greengrocer business in Brockley, London, for 12 years.

In 1985, Pauline and her family moved to Hastings, where she joined A C Towner Funeral Directors in 1989 and has been a valued part of the community ever since. Pauline is the proud mother of one son and grandmother to two grandsons, both of whom are dedicated amateur boxers and skilled mechanical engineers.

Pauline is responsible for dressing all of our coffins by hand. We are very proud that she was one of the first female funeral operatives in the UK and is still with us to this day.

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Rebecca Stephens

Funeral Operative

Born and raised in Cornwall, Rebecca first moved to Sussex when she was 21 to be closer to her Brother and Sister. After having several jobs whilst trying to decide on a career path, she found an interest in the funeral industry after gaining experience in the Engineering, Care and Hospitality sectors. 

Starting at Towners in November 2023, she has been able to apply many transferable skills and finally feels she has found her path. 

She is a keen gamer, avid reader, enjoys painting and adding to her ever growing collection of Doc Martens boots (which currently stands at 12 pairs and counting!).

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Gary Austen

Funeral Operative

Born in the Old Town of Hastings, Gary has spent most of his life living and working in Hastings. He attended Red Lake and Hastings Secondary school before starting work for a local motor car company at 17. 

For a time, Gary was the only porter working at Battle Hospital before it's closure. He joined Towners in 2001 where he has been proud to work ever since. He believes the best thing about his job is having the opportunity to help people in need and make a difference at a difficult time in their lives. 

In his spare time he likes to walk his two dogs, enjoys the Formula one and the Isle of Man TT. Gary is a keen motorbike enthusiast. 

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Frederika Forbes

Funeral Operative

Frederika was born, raised and schooled in the Sussex countryside. She has competed internationally in reining for the last 10 years. 

Frederika joined Towners in 2022 and has become an asset to the company. 

In her free time she has an interest in make up and is an avid gym-goer aiming to become both 'jacked and wham'.

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Charlie Hesmer

Funeral Operative

Charlie joined Towners in 2024 and is proud to be part of a team that values care, respect and professionalism in everything they do. He strives to provide the highest standards of service and support.

Outside of work he enjoys staying active with Tennis and Swimming and is always up for an adventure - whether it's zip lining, skydiving or trying something new! 

Directions

From the North on the A21 (London to Hastings road)

The last village before Hastings and St Leonards is Kent Street. After Kent Street you will come up a long hill (past Claremont School on left) and when you pass under a road bridge you are in Hastings and St Leonards. From here, follow signs to St Leonards exclusively. Eventually you will come down a long hill towards the sea (London Road). Go right to the bottom; just before you reach the sea front you have to turn left. That is Norman Road and we are just along on the right-hand side, the last business premises before Warrior Square. You can park for one hour in Norman Road or variable periods in Warrior Square.

From the West on the A259 (Brighton to Hastings road)

Come through Bexhill and into St Leonards. Stay on the A259 throughout. As you travel along the sea front look out for a distinctive block of flats - Marine Court - which looks like a cruise liner's superstructure. Just past Marine Court there are traffic lights. At the lights, turn left into London Road. Turn second right into Norman Road. We are just along on the right-hand side in Norman Road, the last business premises before Warrior Square. You can park for one hour in Norman Road or variable periods in Warrior Square.

From the East on the A259 (Hastings to Rye road)

Come into Hastings and follow signs to the sea front. Travel west along the sea front, past the pier. Drive past Warrior Square (statue of Queen Victoria on right) and turn right at the traffic lights into London Road. Turn second right into Norman Road. We are just along on the right-hand side in Norman Road, the last business premises before Warrior Square. You can park for one hour in Norman Road or variable periods in Warrior Square.